• FREE & FAST WORLD-WIDE SHIPPING
  • 15% OFF STORE-WIDE!

FAQ

SHIPPING

Yes, we do! HULTO is proud to offer fast and free worldwide shipping on all suit and tuxedo orders.


Yes! At HULTO we offer free and fast shipping for all suit and tuxedo orders around the globe.


Please refer below to see our international shipping times:

- USA: 2-4 Business Days

- Europe: 2-4 Business Days

- Rest Of The World: 2-5 Business Days

Please note that all estimated shipping times are based on normal conditions. Extreme weather conditions and high international shipping volumes might cause delays in shipping times.


For customers in the US, there will never be any customs fees to worry about.

Please be aware that customers in the EU, UK, and Canada may incur customs charges, which will be the responsibility of the buyer. Feel free to contact us if you have questions or concerns about customs.


Due to our fast shipping canceling and changing orders is difficult. If you need to make changes, please contact us within 3 hours, and our staff will do everything we can to cancel or adjust your order. 


After fulfilling your order our staff will send you an email with your tracking code. Due to high international shipping volumes, sending the tracking code may be delayed.  


  • SHOP WITH CONFIDENCE

    PERFECT FIT GUARANTEED!

    Our main priority at HULTO is to ensure that those entrusting us with their style needs, receive the correct size. Learn more in the next slides.
  • HOW DOES IT WORK?

    SUBMIT YOUR HEIGHT & WEIGHT.

    After placing an order we will send you an automated email asking for your height and weight. Based on this information we are able to predict your size with 92% accuracy.
  • What happens to the remaining 8%?

    quick & easy exchanges

    We have quick and easy exchanges to ensure that what you order for your body, fits your body.

PAYMENTS

If you haven't saved your card details with us, the fastest way is to use our express checkout feature. You can checkout in a few seconds using Apple Pay, Google Pay, or PayPal Express Checkout. 


Please refer below to see all of the payment methods accepted:

- Visa

- Mastercard

- American Express

- Discover

- PayPal

- Apple Pay

- Google Pay

- Meta Pay

- JCB

- Diners Club

- Elo 

- Shop Pay

- Shop Pay Installments

- Bancontact

- iDEAL


Yes! For fast future payments, we recommend saving your card. You can do this conveniently at the checkout. 


If you received a notification that your credit or debit card or other payment method has been declined, please contact your issuing bank or payment provider. Before doing so, please ensure that:

  • The card details or payment information entered are correct. For instance, your 16 digit code is correct.

  • The 3 or 4-digit security number is correct

  • Your credit card has not expired

  • Ensure that the billing address matches the credit card or payment method used for payment

  • Ensure you have supplied a correct three or four-digit security number for the selected card or payment method

OUR MANUFACTURING PROCESS

SUSTAINABILITY

  • FABRICS & MATERIALS

    Fabric choice is an important element in our design process and we only use the highest quality Italian and Turkish fabrics.

  • DESIGNED FOR LIFE

    We don’t believe in fast fashion or throw away culture. To ensure our pieces will be worn for a lifetime we create clothes which have good drape, are non-sheer and feel comfortable to the skin.

  • Manufacture

    When it comes to pollution, the manufacturing process is the biggest contributing step in our cycle. We continue to invest in new technological solutions which aim to reduce our carbon footprint and revolutionise the way we make clothes.

  • Social

    From the farmer producing our cotton, to the retail clerk ringing you up, we are committed to fair treatment for all of our people. To ensure this we promote transparency so you can find out information about your garment at every step of the cycle.

RETURNS & EXCHANGES

Please contact our support and we will prepare an exchange for you. Our staff is committed to keeping all of our customers happy, and we will do everything we can to get you the right size. 

In order to qualify for an exchange, please make sure: 

  • Contact us within a week of receiving your order. Unfortunately, we are unable to prepare an exchange after this period. 
  • Please make sure the clothes are unworn and unwashed. 
  • Make sure that you have the original packaging. 
  • All of the exchanged items are double-checked by our warehouse for any possible defects. 
  • Our team will send you all the instructions via email for the exchange. 

Exchanges are completely free for all customers.


Please, contact our support and we will issue you a full refund. Details will be provided via email. 


Unfortunately, at this time we are unable to provide returns unless the product is defective. Our team is working hard to provide returns in the future. However, we are able to offer fast and convenient exchanges to all of our customers who received a wrong size.


  • CUSTOMER SUPPORT

    You are the reason we work so hard to give you the best products. The HULTO support team is here to take care of you.

  • Free & Fast world-wide shipping

    We offer free 2-5 business day shipping worldwide!

  • Easy exchanges

    Received a wrong size? Let us fix that! Our quick and simple exchange process works to ensure your satisfaction.